Frequently Asked Questions

What products do you sell?

We offer a fun collection of Needohs, Animal Squishys, Food Squishys, Fruits & Veggie Squishys, Oil-Based Squishys, Crunchy Squishys, Other Squishys, Fidget Spinners, and Slime.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and shipping method selected at checkout.

Will I receive tracking information?

Yes. When tracking is available, you’ll receive your tracking details by email once your order has shipped.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to help, but changes may not be possible once your order has been processed or shipped.

Are your products suitable for children?

Our products have different recommended age ranges. Please check the product description and packaging for the appropriate age recommendation before purchasing.

What if my order arrives damaged?

Please contact us as soon as possible with your order details and photos of the damaged item. We’ll review the issue and help you with the next steps.

What if I entered the wrong shipping address?

Please contact us immediately if you notice an incorrect address. Once an order has been shipped, we may not be able to change the delivery address.

How can I contact Squish and Play?

You can contact us through our Contact Us page. Our team will be happy to help with any questions about your order or products.