Shipping Policy

At Squish and Play, we want your order to arrive safely and on time. Here’s everything you need to know about our shipping.

Order Processing

Orders are usually processed within 1–3 business days after your purchase. During busy periods, processing may take a little longer.

Shipping Times

Estimated delivery times depend on your location and shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Delays

Delivery times are estimates and may be affected by carrier delays, holidays, weather, customs, or other circumstances outside our control.

Tracking Your Order

If tracking is available for your order, we will provide your tracking details by email. Please allow some time for tracking information to update after shipment.

Incorrect Address

Please make sure your shipping address is correct before completing your order. We cannot guarantee changes after an order has been shipped. If an incorrect address is provided, additional shipping charges may apply.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us as soon as possible with your order details so we can assist you.

Contact Us

If you have any questions about your order or shipping, please contact Squish and Play through our Contact Us page.